Politique d’expédition

Shipping Policy

At Blackstone, we are committed to providing a reliable and transparent shipping experience.

Order Processing

Orders are generally processed within 1 to 3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Processing times may be extended during periods of high demand.

Shipping & Delivery

We currently offer shipping across Canada.

Estimated delivery time: 7–14 business days after shipment.

Delivery times may vary depending on your location, the shipping carrier, and product availability.

Please note that delivery estimates are not guaranteed. Unexpected delays may occur due to weather conditions, carrier disruptions, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping offers will be clearly indicated on our website or at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Tracking updates may take some time to appear after the carrier receives your package.

Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

If you need to make changes, contact us as soon as possible at blackstoneauto@outlook.com.

We will do our best to accommodate your request, but address changes cannot be guaranteed once an order has been processed or shipped.

Delayed or Missing Orders

If your order is delayed or your tracking information has not been updated for an extended period, please contact us at blackstoneauto@outlook.com.

Our team will review the situation and assist you with the next steps.